06/10/2025 / By Ava Grace
By the end of 2025, Amazon packages might not be delivered by human worker – but by a humanoid robot.
According to reports from The Information, Amazon is developing artificial intelligence (AI) software to power humanoid robots capable of taking over last-mile deliveries – the final step in getting packages from vans to doorsteps. The tech giant is constructing a “humanoid park” in San Francisco, an indoor testing facility where these robots will navigate obstacle courses before hitting real-world streets.
This move signals the e-commerce giant’s aggressive push into automation. It also raises questions about the future of human jobs, the reliability of robotic deliveries and whether society is ready for machines to replace traditional workers. (Related: Drivers, privacy advocates not sold on putting AI-powered cameras in Amazon delivery vans.)
Amazon’s strategy involves using humanoid robots to work alongside human delivery drivers, with a view to eventually replacing their flesh-and-blood colleagues. The robots would ride in Amazon’s Rivian electric vans, then “spring out” to drop off packages. The company already has over 20,000 Rivian vans in its U.S. fleet, with one reportedly placed inside the testing facility.
The indoor obstacle course, roughly the size of a coffee shop, simulates real-world conditions. If successful, Amazon plans to take the robots on “field trips” to test them in actual neighborhoods. All these efforts for these goals: Faster deliveries, lower labor costs and a fully automated supply chain.
The most pressing concern is job displacement. Hundreds of thousands of delivery workers currently handle Amazon’s global logistics. If robots take over, what happens to those jobs?
Amazon has already experimented with automation in warehouses, using robots like Agility Robotics’ Digit, a humanoid machine designed to assist (or replace) human workers. The company also insists that automation creates new roles, such as “robot managers.”
However, critics argue that the net effect will be fewer opportunities for low-skilled laborers. Historically, technological advancements have eliminated certain jobs while creating others — but the transition is rarely smooth.
While the concept sounds futuristic, real-world implementation is fraught with challenges. Professor Subramanian Ramamoorthy, an expert in robot learning at the University of Edinburgh, noted that while controlled environments like Amazon’s “humanoid park” are one thing, unpredictable streets are another.
Pets, children, uneven sidewalks and varying home layouts could trip up even the most advanced AI. Amazon may limit initial deployments to standardized neighborhoods, but scaling up will require robots to adapt to chaos – something humans do effortlessly.
Amazon isn’t just testing delivery robots; it’s building an entirely automated supply chain. In 2020, the company acquired Zoox, a self-driving car startup, signaling ambitions for driverless delivery vans. Combined with warehouse robots and AI-powered logistics, Amazon envisions a future where human involvement is minimal.
This aligns with broader industry trends. Companies like Tesla and Boston Dynamics are also advancing humanoid robotics, suggesting that automation will soon extend beyond factories into everyday life.
Amazon’s robotic delivery plans represent a pivotal moment in labor and technology. While automation promises efficiency, it also threatens jobs and raises ethical questions about reliance on machines. Will these robots make life easier, or will they be another step toward a workforce dominated by AI?
Watch this video about Amazon purchasing humanoid robots to ostensibly “free up” human staff.
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